Osaki OS-Highpointe 4D Massage Chair

You can typically expect your items to arrive within 4-7 business days, depending on your location and product availability

Our Easy Return Policy

We want you to feel confident shopping with us. Here’s how returns work at Lively Form Wellness:

✅ 30-Day Returns – You can return items within 30 days if they’re unused, undamaged, and in their original packaging.

✅ Simple Process – Just email us at support@livelyformwellness.com with your order number, and we’ll guide you through the steps.

✅ Refunds – Once we receive and inspect your return, refunds go back to your original payment method (please allow up to 14 days to appear).

✅ Defects or Damages – If your item arrives damaged, defective, or incorrect, let us know within 48 hours and we’ll cover return shipping and send a replacement or refund.

✅ Cancellations – Cancel anytime before your order ships for a full refund.

✅ Exchanges – Need a replacement for a damaged or wrong item? We’ll handle it at no extra cost.

🚫 Non-Returnable Items: Custom or personalized products, perishables, opened personal care items, gift cards, and digital downloads.